Help Center

Steps

1. Open M3U8Player homepage
2. Paste your M3U8 video link in the input box
3. Click the "Play" button
4. Wait for the video to load and start watching

Supported Formats

Our player supports the following video formats:

• M3U8 / HLS format
• MP4 format
• Other HTML5 supported video formats

Common Issues

Q: What should I do if the video doesn't play?

A: Please check if the video link is correct and accessible. Some videos may have anti-hotlinking or regional restrictions.

Q: What should I do if playback is choppy?

A: Choppy playback is usually caused by network issues. It's recommended to check your network connection or switch to a different network environment.

Conversion Steps

1. Visit the M3U8 to MP4 page
2. Paste the M3U8 video link in the input box
3. Click the "Start Converting" button
4. First-time use requires loading approximately 25MB conversion engine, please be patient
5. Wait for conversion to complete (progress bar displayed)
6. Click the "Download MP4 File" button to save locally

Important Notes

• First-time use: Requires downloading conversion engine, approximately 25MB, ensure stable network connection
• CORS limitation: Can only convert video sources that allow cross-origin access
• Video length: Recommended to convert short videos within 5 minutes, long videos may cause browser lag
• Privacy and security: Conversion is entirely local in browser, no data uploaded to server

What if conversion fails?

If conversion fails, it may be due to:

• Video source does not support cross-origin access (CORS)
• M3U8 link is invalid or expired
• Video file is too large causing browser memory shortage
• Network connection interrupted

It's recommended to try other video sources or use desktop tools for conversion.

M3U8 Introduction

M3U8 is a UTF-8 encoded audio/video playlist file format. It's a plain text file containing media file location information and playback parameters.

HLS Protocol

HLS (HTTP Live Streaming) is an HTTP-based streaming protocol developed by Apple. Main features:

• Splits video into multiple TS segment files
• Manages segments through M3U8 index file
• Supports adaptive bitrate switching
• Widely used in online live streaming and on-demand

Advantages of M3U8

• Cross-platform: Supports almost all mainstream browsers and devices
• Adaptive: Can automatically adjust quality based on network conditions
• Secure: Supports AES encryption to protect content
• Efficient: Segment loading reduces buffering time

Video Won't Play

Possible causes:

• Video link is invalid or expired
• Video has anti-hotlinking or regional restrictions
• Browser doesn't support the format
• Network connection issue

Solutions:

• Check if the video link is correct
• Try using another browser (Chrome or Edge recommended)
• Check network connection
• Clear browser cache and retry

Choppy Playback or Slow Buffering

Solutions:

• Check network speed, Wi-Fi or 4G/5G recommended
• Lower video quality
• Close other bandwidth-consuming programs
• Switch network environment

No Sound

Solutions:

• Check device volume and browser volume settings
• Check if player is muted
• Try refreshing the page
• Original video may not have audio track

Recommended Browsers

For the best experience, we recommend using the following browsers:

• Google Chrome (Recommended) - Latest version
• Microsoft Edge (Recommended) - Latest version
• Mozilla Firefox - Latest version
• Safari - macOS/iOS latest version

Mobile Device Usage

Our website fully supports mobile device access:

• Responsive design, automatically adapts to phone screens
• Supports touch operations
• Perfectly supports iOS Safari and Android Chrome

Unsupported Browsers

The following browsers may not work properly:

• Internet Explorer (no longer supported)
• Very old browser versions (recommend updating to latest version)